Accela Inc., a provider of Web-based and mobile software that makes government services available around the clock, announced the availability of Accela Automation 7.0, the newest version of its flagship enterprise application. The new release’s innovations in data management, geospatial mapping and mobile technology are designed to boost the ability of governments to streamline critical tasks such as permitting, licensing, code enforcement, community planning and development, asset management and emergency response--while offering greater self service capability for citizens via the Web, the company said. In an era that requires governments to do more with less and improve transparency, Accela Automation 7.0 aims to facilitate more citizen-centric, performance-based government that brings traditional counter services directly to the public.
Accela also announced the availability of Accela Mobile Office, a new product designed to pave the way for traditional government counter services to be brought directly into the community – improving turnaround time and increasing citizen satisfaction. Accela Mobile Office extends the processing capabilities of Accela Automation 7.0 for field-based inspections, work orders and service requests, and offers touch-screen capability for ease of use, the company said. By giving mobile government workers all data, tools and maps used by back-office staff in one interface, Accela Mobile Office aims to eliminate the need for data entry at the office and foster flexible government teams.
“Accela Automation 7.0 contains innovations that benefit everyone--daily office users, mobile workers and administrators--as well as numerous time-saving feature enhancements,” said Rebecca Blair, systems administrator with the city of Sacramento, Calif., which has deployed Accela solutions for several years for operations and services across its building, planning, transportation and code enforcement departments. “Since all governments are under staffing pressures these days, every task that technology can streamline becomes crucial to providing effective, timely service to the public.”
